Vice President People Services
ArcBest is one of the nation’s largest comprehensive logistics companies providing end-to-end logistics and supply-chain services with over 240 locations in North America. Mr. Krutsch, Vice President, People Services, is responsible for leading innovation in Healthcare, Wellbeing, People Technology, Analytics, Compensation, Executive Benefits, and Retirement Services. He has over 20 years experiencing in providing cutting edge solutions to population health risk. Driving technology and healthcare innovation are cornerstones of his team’s work. Working with healthcare partners like Included Health, he has led co-development of subclinical behavioral health solutions and a military to civilian life conversion program providing longitudinal like skills coaching for veterans. By leveraging ArcBest’s people-first, data-driven approach to healthcare supply-chain optimization, ArcBest has flattened healthcare trend since 2008. Our focus is on improving individual outcomes and reducing population risk, without shifting costs to participants. Rich holds undergraduate and graduate degrees from the University of Arkansas and Sam Walton School of Business. In addition, he serves on numerous boards and advisory boards across the country.