As the strategic advisor to the CEO, Duke advises on high risk, high reward projects at a $1.5 billion dollar per year healthcare payor. Driven by data backed decisions, Duke is a steward of membership healthcare dollars. Duke has a wealth of experience in project management, healthcare payor strategy, and customer experience management. He believes any decision must examine the customer journey and the impact to those who trust us to provide the right care at the right time at the right price. Duke has a Master's Degree in Mathematics from Michigan State University. Duke's wife is a kindergarten teacher and their daughter attends the University of Alabama. Duke loves to run and fishes every chance he gets.