Melissa Real leads Qualcomm’s Americas Region Employee Benefit Programs, including health, welfare and retirement programs for the U.S., Brazil, Mexico and Argentina. Melissa joined Qualcomm in July of 2016. In 2018, Melissa was instrumental in the successful launch of a custom Accountable Care Organization (ACO) for Qualcomm’s San Diego based employees which includes unique Qualcomm features focused on improving quality, value and patient experience. Melissa serves as a member of the ACO Joint Operating Committee. Melissa holds SHRM-CP, PHR and CCP designations and has over twenty years of Human Resources experience with the majority focused on helping organizations create and promote Total Reward programs that align with their strategic business objectives.